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Privacy Policy

Last updated: January 16, 2026

1. Introduction

Welcome to useurl (“we”, “our”, “us”).

Your privacy matters to us. useurl is a paid software product, not an ad-supported platform. Our customers are the business — not their data.

This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

We only collect information that is necessary to operate and improve the service.

2.1 Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Password (stored securely using industry-standard hashing)

2.2 Link & Usage Data

To provide link monitoring and analytics, we collect:

  • Affiliate or destination URLs you submit
  • Short links generated by the platform
  • Link health data (HTTP status codes, redirects, errors, response times)
  • Click counts and timestamps
  • Limited technical metadata such as referrer headers when available

We do not attempt to identify individual end users who click your links.

2.3 Billing Information

Payments are processed by third-party payment providers (e.g. Stripe).

We do not store full credit card numbers or sensitive payment information on our servers.

2.4 Technical & Security Data

We may collect limited technical data, including:

  • IP address (used only for security, abuse prevention, and rate limiting)
  • Browser or device information (used for reliability and debugging)

3. What We Do Not Do

To be explicit:

  • We do not sell your data
  • We do not rent or trade your data
  • We do not use your data for advertising
  • We do not train AI or machine-learning models on your data
  • We do not track your users across the web

You pay for the product. Your data exists only to provide the service.

4. How We Use Your Information

We use your information to:

  • Operate and maintain the useurl service
  • Monitor links and detect failures or changes
  • Generate analytics and alerts you request
  • Process payments and manage subscriptions
  • Communicate important service-related updates
  • Improve reliability, performance, and security

We do not use your data for third-party marketing.

5. Data Sharing

We only share data with trusted third parties when strictly necessary, including:

  • Payment processors
  • Infrastructure providers (hosting, email delivery, monitoring)

All third parties are contractually required to protect your data.

6. Data Retention

  • Account data is retained while your account is active
  • Link data is retained to provide monitoring history and analytics
  • You may delete links or your account at any time

When an account is deleted, associated data is permanently removed within a reasonable timeframe, except where retention is required by law.

7. Security

We use industry-standard security practices, including:

  • Encrypted connections (HTTPS)
  • Secure password hashing
  • Access controls and audit logging
  • Rate limiting and abuse prevention

No system is perfectly secure, but we take reasonable steps to protect your data.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data

You can exercise these rights by contacting us at legal@useurlco.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

If material changes are made, we will update the “Last updated” date and notify users as appropriate.

10. Contact

If you have questions about this Privacy Policy, contact us at:

legal@useurlco